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Account Support

Answers to questions about managing a DecidED student, advisor or partner account

  • What can I do in DecidED without creating an account?
  • How do I reset my password?
  • I think I had a DecidED account before, but I’m not sure. Can I create a new account?
  • My account information is wrong. How do I change it?
  • How do I delete my information from DecidED?
  • Why does DecidED ask students for their race or ethnicity?
  • What is the difference between admin and advisor user roles?
  • Can advisors or admins edit student accounts?
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